Terms of Service

Last updated: March 1, 2026

1. General

Welcome to girlfriends.online ("Platform", "Service", "we", "us", or "our"). The Platform is an AI-powered chat and companion application that allows users to interact with AI-generated virtual characters. By accessing or using our Service, you agree to be bound by these Terms of Service ("Terms").

The Service is intended for entertainment purposes only. AI companions are not real persons and should not be treated as substitutes for human relationships, emotional support, or professional advice.

2. Eligibility

You must be at least 18 years of age to use this Service. By creating an account or accessing the Platform, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement. We reserve the right to request proof of age at any time and to terminate accounts that violate this requirement.

For more details, see our Underage Policy.

3. Account Registration

To access certain features, you must create an account with a valid email address and password. You are responsible for maintaining the confidentiality of your login credentials and for all activities that occur under your account. You agree to notify us immediately of any unauthorized use.

You have no ownership interest in your account. All rights in accounts belong to and inure to the exclusive benefit of girlfriends.online.

4. Paid Services

The Platform offers subscription plans and credit packs that unlock additional features, including AI image generation and extended chat capabilities. By purchasing any paid service, you agree to pay the applicable fees as displayed at the time of purchase.

All prices are listed in USD. Subscriptions automatically renew at the end of each billing period unless cancelled before the renewal date. You may cancel your subscription at any time through your account settings.

5. Payments and Refunds

Payments are processed through third-party payment processors. We do not store your full payment card details.

Refund Policy

  • Refund requests must be made within 24 hours of purchase.
  • Refunds are not available if you have consumed more than 20 credits after the purchase.
  • No refunds are provided for content removed due to policy violations or account restrictions resulting from moderation actions.

EU/UK Users

If you are a consumer in the EU or UK, you have a 14-day right of withdrawal from the date of your initial purchase. This right applies to the initial purchase only, not renewals. The refund amount will be reduced proportionally based on the service consumed during the withdrawal period.

6. User Content

"User Content" refers to any text, prompts, images, or other material you submit to the Platform. You retain ownership of your User Content. By submitting content, you grant us a non-exclusive, royalty-free, worldwide license to use, process, and store your content for the purposes of providing, improving, and maintaining the Service.

"Generated Content" refers to AI-generated outputs including text responses, images, and videos produced by the Platform. Generated outputs may sometimes produce content that is inaccurate, incomplete, or unexpected. You are solely responsible for evaluating the appropriateness of any generated content.

7. Conduct Restrictions

You agree NOT to:

  • Use the Service if you are under 18 years of age.
  • Generate, request, or distribute child sexual abuse material (CSAM) or any content depicting minors in sexual situations. We maintain a zero-tolerance policy for CSAM and will report violations to the appropriate authorities.
  • Attempt to reverse-engineer, decompile, or extract the source code or models used by the Platform.
  • Use the Service to harass, threaten, or defame any real person.
  • Circumvent any security measures, access controls, or usage limits.
  • Use automated tools, bots, or scrapers to access the Service without our written consent.
  • Resell, redistribute, or commercially exploit the Service or its outputs without authorization.

8. Content Moderation

We employ automated and manual content moderation systems to detect and prevent prohibited content. We reserve the right to modify, filter, or remove any User Content or Generated Content that violates these Terms, our policies, or applicable law, without prior notice.

9. Intellectual Property

The Platform, including its design, code, AI models, character designs, and branding, is owned by girlfriends.online and protected by intellectual property laws. You may not copy, modify, or create derivative works based on our Platform without our written consent.

For copyright infringement claims, see our DMCA Policy.

10. Disclaimer of Warranties

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any defects will be corrected. AI-generated content may contain errors, biases, or inaccuracies.

11. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SERVICE, INCLUDING BUT NOT LIMITED TO LOSS OF DATA, LOSS OF PROFITS, OR EMOTIONAL DISTRESS.

Our total aggregate liability for any claims arising from the Service shall not exceed the amount you paid to us in the 12 months preceding the claim.

12. Third-Party Links

The Service may contain links to third-party websites or services. We are not responsible for the content, privacy practices, or terms of any third-party services. Your use of third-party services is at your own risk.

13. Termination

We may suspend or terminate your account at any time if you violate these Terms or our policies, with or without notice. Upon termination, your right to use the Service immediately ceases. You may delete your account at any time through your profile settings.

Provisions that by their nature should survive termination shall survive, including intellectual property rights, disclaimers, and limitations of liability.

14. Changes to Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on this page with a new "Last updated" date. Your continued use of the Service after changes constitutes acceptance of the updated Terms.

15. Contact

For questions about these Terms, please contact us at [email protected].

If you have questions about this policy, contact us at [email protected]